Privacy Policy

Last updated: September 7, 2026

Plus 2 Print operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Plus 2 Print is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, process and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information", we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been anonymised or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live and what permissions you have provided, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number and email address.
• Financial information, including payment card information, payment method, transaction details, payment confirmation and other payment-related information.
• Account information, including your username, password, preferences and account settings.
• Transaction information, including products you view, place in your basket, purchase, return, exchange or cancel, together with your previous transactions.
• Communications with us, including information you provide when contacting us for support, requesting a quotation or making an enquiry.
• Device information, including information about your device, browser, network connection, IP address and other device or online identifiers.
• Usage information, including information about how and when you access, interact with or navigate the Services.
• Advertising and marketing information, including information about how you interact with our adverts, marketing campaigns, emails, social media content or promotional communications.
• Cookie and tracking information, including information collected through cookies, pixels, APIs and similar technologies.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, contact us, submit a form or otherwise provide us with information.
• Automatically through the Services, including from your device when you visit or use our website and through cookies, pixels and similar technologies.
• From Shopify and our service providers, where they provide technology or services on our behalf.
• From advertising, marketing and analytics partners, including platforms used to measure advertising performance.
• From other third parties or partners, where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Provide, Tailor and Improve the Services

We use your personal information to provide the Services, including to:

• Process payments
• Fulfil orders
• Arrange shipping
• Process returns or exchanges
• Manage your account
• Remember preferences
• Recommend relevant products
• Provide customer support
• Improve the overall shopping experience

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including:

• Sending marketing or promotional emails
• Showing you advertisements on our website or on third-party platforms
• Measuring the effectiveness of advertising campaigns
• Understanding how customers interact with our website
• Creating or improving advertising audiences
• Showing advertising based on products you have viewed, purchased or added to your basket

You may opt out of marketing communications at any time using the unsubscribe option in our emails.

Security and Fraud Prevention

We may use your personal information to:

• Authenticate accounts
• Provide a secure shopping and payment experience
• Detect, investigate and prevent fraud
• Identify malicious, unsafe or illegal activity
• Protect our business, Services and customers

Communicating With You

We use your personal information to:

• Respond to enquiries
• Provide quotations
• Answer customer support questions
• Provide information about your orders
• Maintain our business relationship with you

Legal Reasons

We may use personal information to comply with legal obligations, respond to lawful requests, enforce our terms and policies, investigate disputes and protect our rights or the rights of others.

Advertising, Analytics and Tracking Technologies

We use advertising and analytics technologies, including cookies, pixels, APIs and similar tools, to understand how visitors use our website, measure advertising performance and improve our marketing.

These technologies may collect or process information such as:

• IP address
• Browser and device information
• Pages viewed
• Products viewed
• Basket activity
• Checkout activity
• Purchases
• Website interactions
• Advertising interactions
• Certain contact information where permitted

Where appropriate, some information may be matched, encrypted, hashed or otherwise processed before being shared with an advertising provider.

We may use services provided by advertising platforms including TikTok.

Where enabled, TikTok technologies may include:

• TikTok Pixel
• TikTok Events API
• Advanced Matching
• Shopify API integrations
• Other TikTok advertising and measurement technologies

These technologies may be used to:

• Measure advertising performance
• Understand whether an advert resulted in a website visit or purchase
• Improve campaign optimisation
• Build advertising audiences
• Improve the relevance of advertising
• Reduce irrelevant advertising

Where required by applicable law, advertising and tracking technologies will only operate after you have provided the appropriate consent.

You can manage or withdraw your consent using the cookie or privacy controls available on our website.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our Services and support advertising and marketing.

Cookies may include:

• Essential cookies, required for the website to function
• Analytics cookies, used to help us understand website usage
• Marketing cookies, used to measure and personalise advertising
• Preference cookies, used to remember your choices

Where required by law, non-essential cookies will not be placed until you provide consent.

You can manage your cookie preferences using the cookie controls displayed on our website.

You may also be able to control cookies through your browser settings.

Blocking some cookies may affect how certain parts of the website function.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and as permitted by law.

This may include:

• Shopify
• Payment providers
• IT and website service providers
• Cloud hosting providers
• Shipping and fulfilment providers
• Customer support providers
• Data analytics providers
• Marketing partners
• Advertising platforms
• Social media platforms

We may disclose certain information to advertising partners, including TikTok, where permitted by law and subject to your privacy choices, for purposes such as:

• Advertising measurement
• Audience matching
• Campaign optimisation
• Personalised advertising
• Advertising attribution
• Marketing analytics

Our advertising and marketing partners will process information in accordance with their own privacy policies.

Depending on where you live, you may have the right to object to or opt out of certain forms of targeted advertising or data sharing.

We may also disclose information:

• When you request or consent to disclosure
• When necessary to deliver goods or services
• In connection with social media integrations
• With affiliates or within our corporate group
• In connection with a merger, acquisition, restructuring or sale
• Where required by law
• To respond to court orders, warrants or lawful regulatory requests
• To protect our rights, customers or Services

Relationship With Shopify

The Services are hosted by Shopify.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify and other third parties, including parties located outside the country where you reside.

We may also use Shopify features that incorporate information obtained from your interactions with our store, other merchants and Shopify.

In certain circumstances, Shopify is responsible for processing personal information for these purposes.

You can learn more about how Shopify processes personal information by visiting the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not operated or controlled by us, you should review that organisation's own privacy and security policies.

We are not responsible for the privacy practices, security or accuracy of third-party websites.

Information you post or provide on social media platforms may be visible to other users and processed by those platforms in accordance with their own policies.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in the applicable jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no security system is completely secure and we cannot guarantee absolute security.

You should avoid sending sensitive or confidential information through unsecured communication methods.

How long we retain personal information depends on several factors, including:

• Whether it is required to maintain your account
• Whether it is needed to fulfil an order
• Whether it is required for legal or tax purposes
• Whether it is needed to resolve a dispute
• Whether it is required to enforce a contract or policy

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

Right to Access

You may have the right to request access to personal information we hold about you.

Right to Delete

You may have the right to request that personal information be deleted.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Portability

You may have the right to request a copy of your personal information in a portable format.

Managing Marketing Communications

You may opt out of receiving promotional emails at any time by using the unsubscribe option provided in our emails.

If you unsubscribe from marketing communications, we may still send you non-promotional communications relating to orders, accounts or customer service.

Managing Cookies and Advertising

Where applicable, you may manage or withdraw consent for analytics and advertising cookies using our website cookie controls.

You may also have the right to object to certain forms of targeted advertising or profiling.

Rights for UK and EEA Residents

If you live in the United Kingdom or European Economic Area, you may also have rights including:

• Right to object to processing
• Right to restrict processing
• Right to withdraw consent
• Right to lodge a complaint with a data protection authority

Where we rely on consent to process personal information, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Exercising Your Rights

You may exercise your rights by contacting us using the details provided below.

We may need to verify your identity before completing certain requests.

You may also appoint an authorised representative where permitted by law.

We will respond to valid requests within the time required by applicable law.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to complain to your local data protection authority.

For UK residents, this may include the Information Commissioner's Office.

For residents of the European Economic Area, you may contact your relevant national supervisory authority.

International Transfers

We may transfer, store and process personal information outside the country where you live.

Where personal information is transferred outside the United Kingdom or European Economic Area, we will use recognised legal safeguards where required, such as:

• UK International Data Transfer Agreements
• UK Addendum to Standard Contractual Clauses
• European Commission Standard Contractual Clauses
• Transfers to countries recognised as providing adequate protection

Where appropriate, additional safeguards may also be applied.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our business
• Changes to the Services
• Changes to technology
• Changes to advertising or analytics providers
• Changes in applicable law
• Changes to our privacy practices

When we update this Privacy Policy, we will publish the revised version on our website and update the "Last updated" date above.

Contact

If you have questions about this Privacy Policy, our privacy practices or wish to exercise your privacy rights, please contact:

Plus 2 Print
22 Irish Street
Downpatrick
BT30 6BP
United Kingdom

Telephone: +44 28 4461 2225
Email: gavin@plus2print.com

For the purposes of applicable data protection law, Plus 2 Print is the data controller of your personal information.